Shipping Policy:
At Valley Olive Oil, we take great care in packaging and shipping your orders to ensure that they arrive in perfect condition. Orders are typically processed within 3-5 business days, and we offer various shipping options to suit your needs. Shipping times vary depending on location, but most orders within the continental U.S. are delivered within 5-7 business days. You will receive a tracking number once your order has been shipped. Please note that we do not ship internationally at this time.

Return & Refund Policy:
We take pride in offering high-quality products and want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return unopened, unused products within 30 days of delivery for a full refund or exchange. Please contact our customer service team at [email] to initiate a return. Shipping costs for returns will be the responsibility of the customer unless the product arrived damaged or was incorrect. Refunds will be processed within 5-7 business days after receiving the returned item.

Damaged or Incorrect Orders:
If you receive a damaged or incorrect item, please contact us within 7 days of receipt at sales@valleyoliveoil.com or call (707) 425-9910. We will work quickly to resolve the issue by offering a replacement or refund at no additional cost to you. Please provide photos of the damaged item to help us process your claim more efficiently.

Privacy Policy:
Valley Olive Oil values your privacy. We are committed to protecting any personal information you provide while using our website. We will never share or sell your information to third parties for marketing purposes. All payment information is securely processed through encrypted systems to ensure your data remains safe.

Sustainability Commitment:
At Valley Olive Oil, we care deeply about the environment and the impact our business has on the planet. We are committed to sourcing our products from sustainable, family-owned farms in Northern California, and we use eco-friendly packaging materials whenever possible. Our goal is to reduce waste and carbon emissions while delivering the finest olive oils to your doorstep.

Contact Information:
For any questions or concerns about your order, our products, or our policies, please reach out to us at:

Valley Olive Oil

Phone: (707) 425.9910
Email: sales@valleyoliveoil.com

We look forward to providing you with exceptional service and high-quality olive oils!